Sigma Connected ltd

Sigma Connected is a multi-award-winning Business Process Outsourcing (BPO) provider that specialises in outsourced (white-label) 24/7 customer contact centre services. Services include customer service management, collections, complaints handling, and vulnerable customer support. Founded in 2011, Sigma Connected employs over 5,000 people across the UK and South Africa. The company was one of the pioneers of offshoring solutions to Cape Town, South Africa and has recently expanded its operation across the Western Cape into Paarl. The business places its focus on creating opportunities for its people, investing in the communities in which it operates, and as part of its environmental commitment, aims to become carbon neutral by 2030, in line with UK Government targets.

Provider of outsourced customer contact solutions to some of the largest and best know brands. We have customer experience expertise spanning multiple sectors and cover the whole of the customer lifecycle, with a focus on delivering the best experience for the customer.